Customer Testimonials
Great experience
I had a wonderful experience at ClearShift, and particularly with my salesperson, Zach! He was friendly, responsive, and knowledgeable. I got a beautiful new car at an incredible price, and I also got a very fair trade price on my old vehicle. From the time I walked in to get my trade appraised to the time I was pulling out in my new car (with a lower payment than I had expected, to boot) was under 2 hours. Zach was a pleasure to work with, and it was such a friendly and low-pressure environment! 10/10 would recommend ClearShift!
Great experience working with Clear Shift. Randy was top-notch and had me in and out quickly! Could not ask for a smoother experience. Office staff was also very friendly. I would by another truck from them.
ClearShift definitely went the extra mile to make this sale happen. I was in the market for a pickup truck for my son and requested to do a Pre-Purchase Inspection on one in particular. CS agreed and I delivered it to my mechanic. The truck checked mostly ok but they did find a small leak in the rear main seal. That's a $2k repair. So naturally, I had to decline to buy the truck. Joey understood but said he would make some calls.
Make some calls he did. He called me back a day later and said they'd ... Read More Google - Nov 10, 2026
Incredible experience! I’ve bought a lot of cars in my life and this was the smoothest quickest experience I’ve had. Graham was amazing! Highly recommend him and everyone at ClearShift!
Graham was very friendly and professional and not pushy! Clearshift allows you to take your test drive without them along. The vehicle was very clean and well presented on their website. One thing that impressed me about ClearShift is them expressing their Christian values by putting a full Holy Bible in every glove box—spreading the good news of Jesus!
Worked with Zach and Scottie they were both great!
Super helpful went above and beyond to help shout out to mason and Randy
Randy at ClearShift was Great from first contact all the way to delivery and even after! Also, when he wasn’t available Felix and Steve, other salesmen, stepped in and helped. I can see why ClearShift has a 5 Star review on CarGurus- they are exceptional!
Thank you!!!😊
Very smooth experience. Tristan was straightforward and helpful and I felt like I received a fair price and a fair amount on my trade in. Would highly recommend and will use them in the future.
Excellent truck dealership with huge selection of used trucks at great prices. Our salesman Graham was excellent to work with and no need to haggle since they give you their best price. Fast deal even with a trade in. We will definitely be a return customer!
I found the vehicle I wanted online and came to drive it at ClearShift dealership. John was my salesman and he was professional, helpful, and didn't waste my time which I really appreciate. I was able to drive it (twice on two different days) and both times the vehicle was outside, clean, ready to drive. There was no pressure, only information and with help from Mason (the local Jeep expert) I felt comfortable with knowing what I was buying. When the day came to buy, John filled out everything beforehand so I could drive away with my Jeep in ... Read More Google - Nov 2, 2026
We love ClearShift! We’ve purchased two vehicles from them so far and both vehicles have been solid. We will definitely be buying our future vehicles from them! Jeff is a fantastic business owner and his team are great!
If I could give ClearShift more than 5 stars, I absolutely would!
Scotty and Gram were seriously THE BEST. They helped my sister get into a vehicle she honestly didn’t think she would be able to afford or even get approved for. This whole experience became such a testimony for her. We prayed, we kept the faith, and God came through! Scotty worked incredibly hard on her behalf with the bank, and then suddenly, APPROVED! 🙌🏽 What a blessing!
And I have to mention something that truly touched us: the Bible scripture on the service sticker. ❤️ When have you EVER seen ... Read More Google - Nov 1, 2026
Worked with Zach, he made it very simple and easy to complete everything online in a different state! Highly recommend and thank you ClearShift!
Tristan and the Clear Shift Team was fabulous! They made purchasing my first own vehicle seamless. They had the truck ready out front before I arrived and answered all my questions honestly and kindly. Would highly recommend Tristan and the team for future vehicle trade-ins and purchases!
Since ClearShift was given the opportunity to provide additional “context” to my review, I’ll do the same.
Yes, they repaired the concealed bumper damage, but only after repeated arguments and escalation on my part.
Yes, they offered a small additional amount on my trade after I discovered rust and dirt that had clearly been spray-painted over. You can bet they wouldn't have disclosed it if I hadn't brought it up, and the extent of the problem turned out to be greater than initially apparent.
As for the cold-start rattle, it was present from the very first day ... Read More Google - Oct 23, 2026
In hindsight, I would never have purchased a vehicle from this dealership. If you’re looking for an honest dealer who sells reliable, thoroughly inspected used vehicles and treats customers with integrity, I strongly recommend looking elsewhere.
I purchased a used 2022 Ford F-150 from this dealership in July 2026. The vehicle was represented to me as thoroughly inspected, mechanically sound, and well-maintained. What I discovered after the purchase has left me questioning the honesty and integrity of the entire sales process.
After taking possession of the truck, I discovered rust and dirt that had been painted over with spray paint, previously ... Read More Google - Oct 22, 2026
Today we had the best truck buying experience. Kim Hurd was the best, she was so professional, smart and very delightful. She made buying a vehicle fun. I will recommend her and her team at ClearShift in the future to anyone looking to buy.
Huge thanks to Michael Lavrenz at Clearshift he made the process really easy for my wife and I, will be buying from him in the future God bless you Michael !
I had a great experience purchasing my vehicle from ClearShift! The entire process was smooth, straightforward, and professional from start to finish. A special thank you to Kim for providing excellent customer service and making my car-buying experience a positive one. She was friendly, knowledgeable, patient, and made sure all my questions were answered throughout the process. I truly appreciate her professionalism and dedication to making everything as stress-free as possible. I’m extremely happy with my purchase and would highly recommend ClearShift.
Zach and Scotty were very diligent in their efforts to finalize the truck sale. Very streamlined process and spent very little time at the dealership. I highly recommend ClearShift.
On 10/5/26 I worked with Michael and he was more than awesome! He was honest, never once pushed for the sale, and seemed he genuinely cared about getting me the vehicle I wanted for the best rate possible. I looked at many different vehicles and his knowledge was great. I spent a week working with him prior to sale day and he answered all my questions, let me take my time, and was never the typical "car salesman". On sale day I spent more than half a day at the dealership with him, and he let me check the ... Read More Google - Oct 8, 2026
I contacted ClearShift online and Zachary Crandall responded promptly and honestly to my questions about a modified Subaru STI. I decided to head down to the dealership and from the moment we got to the ClearShift, it was the most relaxed, yet professional experience. Zach offered to allow me to take the vehicle on an extended test drive, so family and friends could thoroughly inspect it.
Upon returning to ClearShift, I asked for a few minor repairs and Zach happily obliged. Paperwork was the fastest of any dealership I've purchased through and I was done in time to pick ... Read More Google - Oct 7, 2026
Kim was an absolute pleasure to work with. No haggling, fair trade, and offered to take care of a couple of our concerns without a question. Very happy with our new to us vehicle and the buying process was as smooth as they come.
Tristan and team were a pleasure to work with on getting me into a new (to me) F-150! Gave me a fair offer on my trade in and made the entire process smooth and fair. Would definitely recommend.
John was super pleasant to work with. Gave us a few minutes to walk around look before approaching. He was not pushy in anyway. Answered all our questions. He made buying a car not stressful and very easy! All the staff was very nice and accommodating.
Zachary was great so easy and worked with us. No pressure and a great deal thank you!
Had a great experience with Zachery! Coming back for my next vehicle purchase!
Zach did a great job getting me into my new truck
Great experience at ClearShift! Worked with Kim H who was awesome. To start, we handled a lot of things up front on the phone or via text, which helped cut down our time waiting at the dealership. Kim had everything set up so we could test drive a bunch of trucks, and she was super patient and there was no pressure to make any rushed decisions, or any decision at all.
Joey took care of our trade-in and we appreciated his insights and help, and I think we got a fair deal.
It was a solid team effort too as ... Read More Google - Sep 8, 2026
Highly recommend Clear Shift if you’re buying a truck in the Denver area. I worked with Zach Crandall. He showed me around the lot, helped me to understand what was available, and worked with me to get a great F150 Lariat. They’ll treat you fairly here.
I had a great experience with Zachary at ClearShift in Highlands Ranch. He was able.to help me navigate getting documents I needed that I didn't have when I came into the location. He was patient, informative, and helpful.
Highly recommend ClearShift for your next car purchase. John who helped us was amazing. Zero sales pressure. Beyond happy with my truck purchase.
John was great! Knowledgeable, patient and thorough! We love our new truck!
We had a great experience at clear shift. Bought a truck here from out of state and the process was seamless. Kim did a great job working through all the details.
Bought another truck from clear shift today and was another great experience. Zach is amazing and helpful. Owner is great. Will come back!!!!
I worked with Clear Shift to purchase a 2024 Tesla model y. The entire experience was great. Working with Graham was seamless and he really knows what he's doing. I highly recommend working with him if you want to buy a car from this dealership. Additionally, Taylor at the front was super hospitable while I was at the dealership, she's awesome!
The dealership is very clean and organized, and professional. Not try to scream me around at all on financing or on the price of the vehicle. They were very flexible and worked with me throughout the whole process ... Read More Google - Aug 28, 2026
Real lack of integrity from this dealer. Emailed about a vehicle with specific questions to that vehicle and its condition. Exact vehicle I was interested and also hoping to get it shipped. Salesmen lied about odors and rust. Upon delivery, multiple warning lights as well.
A simple return of the vehicle would have cleared it up. Had to fly in for a meeting with the sales manager to be told “we don’t deal with buyers remorse”.
A lot of their vehicles are from Canada auctions. I didn’t think to ask, this one’s on me. But beware. Check ... Read More Google - Aug 26, 2026
We worked with Zach to find the perfect truck for our family. He was patient , answered all our questions, and made sure we were comfortable through the process. We get to go home with a truck perfect for us thanks to the exceptional service !
I worked with John Soto when purchasing my new truck. He was a pleasure to work with, didn’t force anything on me, and allowed me a lot of back and forth with my decision. He’s very understanding and acknowledges what a big decision car buying can be. I will recommend anyone buying a new or used vehicle to look at this dealership and ask for John.
We purchased a 2021 Subaru Crosstrek from ClearShift Highlands Ranch on April 29, 2026, financed through Capital One. Despite providing explicit instructions and local Colorado insurance, there was a total breakdown in communication between the salesman and the back office.
Instead of handling it locally, ClearShift delayed and then sent the paperwork to Illinois on June 22, 2026.
When the error came to light, the Director of Operations was completely unhelpful, indifferent, and showed zero accountability for fixing the mess they created. This blunder caused nearly four months of severe tax discrepancies, extended DMV delays, and endless frustration.
It ultimately required direct intervention from Capital ... Read More Google - Aug 21, 2026
I bought a 2025 GMC Truck from them. When I pulled onto the lot I was impressed with how many newer, sharp looking vehicles they had. My deal with Zack was super quick, easy and straight forward. Would highly recommend doing business with them.
I had a very positive experience purchasing a vehicle with Graham. He had excellent customer service and was very informative. He answered all of my questions and communicated well. I highly recommend ClearShift and Graham!
Zack was very professional and easy to work with. It was a stress free buying experience.
It was a pleasure working with Zach super nice knows what he’s doing got me a great deal. Thanks dude you’re the best.
We had a great experience at this dealership! Zach was fantastic to work with and made the entire process smooth, easy, and stress-free. We highly recommend Zach to anyone looking for a great car-buying experience, and we would absolutely recommend this dealership as well. Thank you for making the process so enjoyable!
ClearShift was a relief to deal with. Zach was a no pressure professional that treated us nicely. The Dealership is a relaxing place as soon as you walk in. Everyone that walks by asks if you’ve been helped or need help. Would definitely buy from them again!!!
Great service I will always recommend. This Dealership ,we are so happy about our New GMC truck 😇🫶
Zach was great to work with when buying a used truck
Had a great experience here these guys really took care of me ♥️🩵 and was able to get something me and my son love
We had a great experience working with Zach and John at ClearShift. They were laid back, easy to work with, and never once made us feel pressured. We appreciated the no-haggle pricing, they stuck to it, which made the whole process straightforward and stress-free. Great customer service from start to finish. We’d definitely recommend them!
I bought a warranty for $3,500 that the Salesperson said covered oil changes and brake pad replacement. Took it to their Service Center and was told both of those are NOT covered. Called the dealership and explained the situation. They said the salesperson should not have told me that. Unfortunate. This is my second vehicle purchased here. Will be my last. And will pass on this story to my friends and family looking to purchase a vehicle.
I've purchased a few different vehicles from Clear Shift in Highlands Ranch for the company I work for. The experience every single time has been smooth, efficient, and transparent. I've worked with Felix, and more recently Randy, but both have been great to work with! Zero pressure to purchase a car if it wasn't the right fit for what I was looking for. You can tell this dealership takes pride in their customer service and overall customer experience. Next time I am in the market for a personal vehicle, I will be coming here first!
Make sure you read the small letters , i bought a suburban 2024 paid cashier check total price ,had only one key, I requested and extra key, they so cheap ,I have to pay 50% of the value of the extra 🔑
, I agree I try to schedule corner week and they didn't have availability at the time , call 3 weeks later, and I have to cancel the appointment, for work issues. Time goes by, and a year later came to make the key, I suppose to pay 150 and they charge full price. They show me a note , you know the small letters on ... Read More Google - Apr 20, 2026
Don’t trade your car in at this dealer ship. Finance manager, Troy agreed to pay me a certain amount for my Trade in. Waited less than a week until my car payment was due. Then requested another payoff Balance changing the agreed upon trading price for my car by about $700. Then made me wait over a month wondering where the money is. Then to only argue with me and promising that I’ll get a check in hand Buy Troy the manager himself. That never happened, not surprised. Received it in the mail maybe 3 to 4 weeks later.Only to ... Read More Google - Apr 14, 2026
Great customer service, and friendly people. As soon as you walk into the dealer you get a friendly welcome, making you feel at home. From the sales staff to the service department everyone was very polite and respectful. Salesman Joshua was very kind and friendly putting no pressure of any kind in order to make a sale. When I asked him to provide me with a copy of the CARFAX, for the truck I looking to buy, he pulled up his lap top and showed to me right there and then. He also game me a copy of it. After ... Read More DealerRater - Feb 1, 2026
Spent weeks working especially with Angie while I negotiated with my insurance on my totaled car - in New Mexico. After a lot of troubles in shipping the car to New Mexico, I had a super experience with everyone at ClearShift holding on to the car I wanted and getting every question answered at a distance. Finally received a fine used car that was exactly what I wanted - after searching the whole country.
It was a super smooth and efficient process. Graham was professional and quick to get a hold of as we purchased this vehicle out of state! Thank you
The sales manager, Troy, told me that they would hold the vehicle I wished to look at until the next morning since I had a 3.5 hour drive. When I arrived they had sold it the night prior and never informed me. After spending the day with Michael (who was patient, informative, and very helpful) I put in an offer for another vehicle and was told they would loose profit if they came down more than $1500 and they were only doing that as a courtesy of their initial mistake. Not impressed.
Had a great experience. Felix was awesome to work with. Got in and out in a timely manner and answered all questions that I had. I will definitely work with them again!
They buy vehicle from Canada and sell them here. Mopar will not let me have any of their parts on my vehicle or have any warranty. Maybe the last page to a carfax. The salesman in the recorded conversation told us something different. Also I have asked several times for the paper work to the import of the jeep.
Not a pleasant experience. I showed up to see a truck I saw on their website. The truck looked awesome and clean inside and out on pictures. When I got there everything was fine and everyone was very professional. However that changed when Angie informed me the truck wasn't there and asked me, if I wanted to wait for someone to drive the truck there from a different place. I said ok I'm already here.
When the truck arrived Angie and I walked outside to see it, but righaway Angie went back inside leaving me alone and never ... Read More Google - Oct 29, 2025
Sold me a truck with out disclosing there was an active recall issue on computer systems. Of which was found till after receiving the truck. Deceptive and dishonest. Would not trust. Worked with Steven… Edit: After checking carfax again there is no manufacturer recall listed on carfax for the vehicle
Had a good experience. Worked with Joey who was very helpful. No real issues and everything was fairly straightforward. I live an hour and a half away but believe that the trip was worth it.
We were pre approved but still had issues at the dealership. New vehicle was not cleaned vacuumed out and empty tank. That is how we picked up our new $50k plus explorer
Originally I had left a 5 star review as I was encouraged by the sales associate to leave a review as I finished up purchasing my car. At that point I was pretty happy with the experience.
When I was signing papers, I asked if the car had an oil change recently or where things were at for maintenance as I want to obviously keep this vehicle in good shape. I was told they always perform this service before re-selling the cars but that they would be sure to check and call me. I left with my car, and received a ... Read More Google - Sep 16, 2025
Update: well it’s been months and sadly ClearShift never reached out to me to try to resolve this situation. Since my original post I just am updating to let yall know that the clutch solenoid also went out and the truck is now ticking. Have an appt in a couple days to find out what the issue is this time but praying it’s not the famous hemi tick. It’s very unfortunate that this business chose to lie to me and to sell a vehicle under false pretense, knowing that it had many issues needing repair.
Generally I ... Read More Google - Aug 2, 2025
I will absolutely not work with this company. After reading multiple other review regarding similar situations.
I bought my car back in April and have just now gotten my title work from them. After trying to contact them multiple time I finally got through and extended my temp tags. As I work on getting my plates they did not do the VIN inspection that is required to plate your vehicle. On top of that when I purchase the car it was not detailed or fueled which I brushed off, but have recently found out that the trunk is supposed to ... Read More Google - Jul 31, 2025
I Bought a truck from the Loveland office 2 months ago and they said this office is responsible for not getting my title work done - do not buy from clear shift - I’ve lost half day of wages and have expired temp tags and will lose more time from work making another apt. For plates - there is no excuse I should have been able to get plates today two months later after purchasing the truck - horrible experience and with the Loveland office - nobody had answers on the phone etc. no idea when I can get plates ... Read More Google - Jul 22, 2025
Update: I received another temporary registration in July, that now expires in days and still no registration! Purchased a truck here in Mid-May. Never received any follow-up on the registration and my temporary plate was about to expire two months later. Called and left a message with titling and never received a call back. Called again and spoke to Amadee who was able to get me an extension on the temporary plate. She CCed multiple people on the email to get a status update and no one has responded. That was five days ago…
Terrible customer service for those coming from out of state. Horrible experience overall would never recommend you buy from this company.
We bought a vehicle on March 28th with a referral from our broker here. We spoke to the owner, he said he was going to take care of us, and would be able to pick the vehicle up the next day( Saturday March 29th) after submitting our applications. He then Passed us to the manager who then passed us to another sales representative. Upon being approved and doing everything on our end, they call us on Saturday when we were supposed to be picking up said vehicle and finishing paperwork, we were told they could not let us take the ... Read More Google - May 27, 2025
I recently bought a truck from Clear Shift and worked with Juan Ruiz. He wasn’t pushy, which I appreciated, and while he wasn’t extremely knowledgeable, he was adequate during the sales process. Before purchasing, I noticed damage to the tailgate, and Juan assured me their shop would fix it. He gave me a voucher for a free oil change and said the shop was backed up but would contact me quickly to schedule the repair.
By the next morning, I realized I should probably get that promise in writing—unfortunately, Juan never responded to multiple texts and voicemails. ... Read More Google - May 5, 2025
Absolutely disappointed with the sales team here. After being told I could still lease a vehicle here (I’m currently leasing with them now) I was contacted by a manger saying it’s doesn’t make a whole lot of sense for them now because they’d rather sell instead. Two different associates confirmed they still do lease vehicle but now they rather be greedy instead of honoring their word. Ridiculous
I Bought a new truck here a few months back and the wholes sales process was great but ever since then trying to get the title work figured out has been a headache. Both the local county clerk and I have little to no success contacting anyone who works on titles. We’ve both left multiple messages and have tried calling multiple times a week.
My husband and I drove down to Highlands Ranch from Loveland to look at a GMC Sierra 2500. We arrived around 12:30 at the dealership, were greeted by Steve and filled out the necessary paperwork to test drive trucks. We drove the 2500 and decided it was too big. We then drove a 1500 AT4 and a black 1500 Denali. We loved the Denali and wanted to see a similar truck in white that we saw listed online. We went inside and waited a bit and were told that the chief of operations was currently driving that truck and he would have to bring it ... Read More Google - Feb 25, 2025
I purchased my Ford Tremor from this dealership last year, and overall, the vehicle itself is excellent. The car was in great condition, and the dealership was transparent about its history, which I appreciated. The buying process was smooth, and the staff was professional. However, I must emphasize the importance of carefully reviewing all terms and conditions, especially regarding financing and interest rates. While they don’t outright deceive you, they can be somewhat misleading in their explanations, so it’s crucial to read everything thoroughly.
That said, my experience with their after-sales service has been nothing short of disappointing—... Read More Google - Feb 17, 2025
Really poor Management/service. Sales associate was great but so sad they lose money because of their Sales Manager service they don't even try to make your deal work. Thank goodness there is over a 100 places that you can look for a car purchase.
Hated the whole interaction.
I recently bought a vehicle at the highlands ranch location and while I absolutely love my vehicle I would NOT recommend buying a vehicle from here. I went in looking to trade my truck and buy the suv. We fell in love with the suv but were offered WELL under the value of my F150. Which is extremely frustrating because we had to sell my truck at CarMax and lost the tax credit on the same-day trade-in. I also received THE worst customer experience I’ve ever had with a car dealership. I went in with ... Read More Google - Jan 28, 2025
We just bought a FORD F-150 11 days ago, it’s already having transmission problems, it sucks!!! No wonder why they insisted so much on selling us all the extra warranties!! They had to be aware of this problem. I DO NOT RECOMMEND THIS DEALERSHIP!!!!!!!
I would highly advise anyone who is considering buying a vehicle from Clearshift to get it checked out by an independent mechanic first!
This is unfortunately an update from my original review that was a five star review. Our sales rep and our experience in the sales process was great. I also want to say the shop manager specifically has been helpful and responsive. However the overall experience since the day after the sale has been terrible.
We purchased a 1 year old Cadillac Escalade from Clearshift with roughly 20k miles on it. Less than 12 hours after purchasing the vehicle we ... Read More Google - Jan 16, 2025
Be very, very careful about this dealership they will tell you one thing and do another. On top of all that the vehicles they sell, aren’t what they appear to be highly recommend not shopping at this dealership.
Be aware this place has two locations and very shady salesmen or very poor communication or both. They knew there was deal being completed at their second location in Loveland on a truck that was located at their location but decided to sell it anyways. This is after all after the Loveland location had already ran my credit and sent people down to Highlands location bring it back to Loveland. Very poor way to conduct business.
Extremely unprofessional. I contacted the dealership about a vehicle. Jonathan contacted me back however, during the course of our conversation, I let him know that I had my own financing. Once that was established, I got zero response. See attached conversation. Not sure I would deal with this dealership, particularly this salesman. I was ready to purchase the vehicle, but definitely did not get the courtesy and customer service that is advertised.
In 50 plus years of purchasing cars I've never had to do one thing registering a vehicle when buying from a dealership. With Clearshift I have to go through the DMV process myself. They sent me missing and incorrect documents so after spending two hours at the DMV I'm starting all over again.
Reply to owner, first your team did not send the title work to the DMV they sent it to me. First attempt it was incomplete and incorrect, after contacting your title person corrections were made. Second attempt tax was calculated wrong. (four hours at the DMV) ... Read More Google - Nov 13, 2024
Terrible service. Online appt booking system doesn’t work. To get your trade in valued you have to apparently bring in a letter from the bank stating the payoff amount. They will not give you an estimate. Not sure how my payoff changes the value of my car?? The vehicle I test drove had issues with the tailgate not opening! The sales guys response” you have to take it to GMC” to get repaired??? Really?? You certainly get the feeling that you are wasting their time.
To reply to your reply below: Misinformation????
I arrived at 11:30am only to be ... Read More Google - Oct 25, 2024
Angie made things seamless and stress free. Lots of GMC inventory I like that. Edit: Dislikes: the fluids in the whole truck were basically empty , no DEF , hardly any washer fluid , they only do half a tank of diesel(because they don't charge a dealer handling fee) still pretty lousy I'm not buying the vehicle from Jeff down the street.
Ramon sold me a Tahoe 2023, they’re service dept supposed to call me to fix a light and get a second key as well it’s been 6 Weeks still haven’t heard nothing, they’re service suckssssss!!!! I wouldn’t recommend buying there!!!!
I do not recommend this dealership at all they’re all so unprofessional, I bought a truck from on June 5, not even a full week of having the truck it broke down in the middle of the highway, I had to pay all the towing expenses etc. the truck was sitting at the shop for at least 3 weeks. Not even 3 days out of the shop it broke down again, come to find out that the truck needed everything brand new again. They have horrible costumer service and it’s a mess in general please save your money and do not ... Read More Google - Sep 6, 2024
Yeah, I bought this vehicle at Clear Shift three days after I had a check engine and never pass emissions. Don’t buy from this guys don’t do business with these guys. You’re gonna regret it as I did. I got a loan for $65,000 and the first once I get your money, they ignore your calls. Their mechanics doesn’t know what they doing and then you have to put money from your pocket just to send your truck to another shop. This happened back in June September and have No truck yet beware this car dealership it’... Read More Google - Sep 5, 2024
Stopped in to look at and discuss a vehicle I found online. Stood in the lobby for about 10 minutes with ZERO help or anyone asking if I needed help or had any questions or why I was there. There were multiple people at their desks. Many looked up at me and saw me standing there, but again, no one helped me or approached, so I left. They get 2 stars for the fact they have a decent inventory. I would not go back
Worked with Ryan on buying a truck. He's knowledgeable, open to questions, and ensured an enjoyable buying experience. Editing my review from 5 to 2 stars. Found a bible with a clearshift-branded religious bookmark in the glovebox. No idea what religion has to do with buying cars. The owners should keep their personal beliefs to themselves.
Extremely disappointed in the way this company does business. I had arranged to come in and purchase a vehicle and on my way, received confirmation calls from Clearshift the whole 9. (also encouraging me to take my time as they still needed to pull the vehicle up from a back lot). I get there and someone who had just walked in off the street was looking at it (mind you the only reason these people even saw the vehicle wa because it was pulled around FOR ME) and because they were already there, despite making arrangements and confirming them with me, ... Read More Google - May 15, 2024
My Negative Experiences at ClearShift in Highlands Ranch and Loveland Colorado
Do not buy from ClearShift. Unsafe, Incompetent, Unprofessional, Insulting
My experience at ClearShift (CS) has been unprofessional at best and in some cases unsafe and incompetent. If I could return my vehicle I would. That is not possible so I will share my experience online to help inform the purchase decisions of others.
The first time I visited CS highlands location was to look at a 2022 Chevy High-country with 11,000 miles. When I showed up the truck was not clean, smelled of cigarettes and had piled up mats. While I ... Read More Google - Apr 6, 2024
Getting the car was easy, the follow up concerning the car title and getting license plates has been a nightmare! They keep blaming a third party and it's now been four months without being able to get plates on the car I purchased in November!! It appears that once they have your money, they abdicate all further responsibility. They keep giving me the runaround and I have just one month left on my final temp plates!!
Update 4/8/2024
I received a call from the owner approximately three weeks ago. I was assured I would receive timely communication on the status ... Read More Google - Mar 13, 2024
Really disappointed to rate at 1 star because Jeff is an amazing owner and he’s set up such an honest no haggle pricing system. This rating in no way reflects on him whatsoever. Very much the opposite. Unfortunately his managers are a complete and total let down. I’ve purchase 3 trucks from Clearshift Highlands Ranch and instead of the relationship getting stronger and stronger it’s really the exact opposite. So disappointing. Today I tried to begin the process of my 4th truck and just couldn’t stomach their cold indifference and apathy any longer. Wish there was a way ... Read More Google - Mar 5, 2024
Everything was OK. Calling and getting someone on the phone is not possible though. Make sure you bring the car to your mechanic for a good inspection. The car I bought at 66k did not even have a jack in it and other issues that should have been addressed before selling the car. My fault for not having the car checked out. Made them look like a slimy used car lot. Will not consider them next time I need a car.